Our Services
At Restoration Resolutions Australia we offer a wide range of Restoration services to suit our customers’ needs. Specialising from small to large restoration works. No job is too complex for our team as we utilize the latest technology and equipment to tackle any restoration work.
Make Safe
Restoration Resolutions Australia offers a make-safe service to carry out any temporary emergency measures required to prevent any further damages from reoccurring. Our makesafe work includes:
- Water extraction and structural drying
- Air quality control and management
- Removal of debris and clearing site
- Mould containment
Water/ Flood Damage
Water entry from storms, flooding, burst pipes or even a fish tank can have a damaging effect on your home building and contents. Immediate attendance and response are required to avoid costly damages.
Our work includes:
- Water Extraction
- Contents Inventory
- Mud map
- Moisture reading
- Structural drying
- Restoration of surface and decontamination
- Causation Assessment and Report
Mould Remediation
Mould forms and spreads on various kinds of damp or decaying organic matter. Mould is found on any surface, material, or product where moisture is present. Airborne mould spores are commonly found in both indoor and outdoor environments. Based on the affected area’s size and mould type, we will offer the best remediation method. Our team are experienced and qualified to handle all types of mould efficiently. We will be at the site as quickly as possible to eradicate the mould problem. Our Mould Remediation work includes:
- PRV clearance ( Post Remediation Verification )
- Detailed cleaning
- Odour management
- Structural cleaning
- Air quality control and management
- Decontamination of all surface and asset
- Causation assessment and report
- Inventory
Fire Damage
Fire can have a devastating affect on our lives and damages range from minor to severe. Our qualified team of technicians will assist you to make the process as stress free as possible. Our work includes:
- Thermal fogging
- Dry cleaning
- Removal and disposal of non salvageable contents
- Odour control
- Structural drying
- Structural cleaning
- Inventory of contents
- Assess and report
Contents Restoration
Losing valuables is devastating and has an impact on our daily lives. Our team will take great care in assessing and itemising the contents that are salvageable and non-salvageable. Contents Restoration work includes:
- Inventory list
- Assessment report, Testing and Remediation
- Equipment Installation and Monitoring
- Removal and disposal of non-salvageable contents items
Site Assessment
We attend site visits with the insured within 24-48 hours of receiving a work order.
During the assessment, we collect information from the customer in line with instructions provided by the insurer/adjuster and process the information into our job management system.
Once all damage details are collected from the insured and the site, the information is reviewed and a comprehensive report with the scope of works and photos will be submitted. Our expert team will assist in providing claim determination, recommendations and assist in policy interpretation. We engage with the insured and ensure the relevant information is gathered to provide our clients with the details required to efficiently progress the claim to the next stage.
Assessments & Reporting
Our extensive assessment report will assist you in evaluating water damage claims and provide an overview of the works required or completed by our team.
Assessment and Reporting includes:
- Mould report and scope
- Water damage report and scope
- Causation and investigative reporting
Project Management of Restoration
We ensure all reports and findings submitted are accurate, so the Restoration process is smooth for our customers and Stakeholders. Project Management includes:
- Water and Storm damage
- Flood, Fire & Mould damage
Areas we Service
At Restoration Resolutions Australia we service Melbourne Metropolitan and Regional.
